null

Additional Information

All Employee Newsletters
Employee Newsletter Employee Newsletter in Spanish FrontLine Supervisor EAP Utilization.. Work Life Excel Corporate Health..
All EAP tools
Work Life Excel Corporate Health and.. Employee Newsletter in Spanish Forever Employee Assistance Program FrontLine Supervisor EAP Utilization.. Orientation of New Employees to the EAP EAP Refresher Training for Supervisors.. EAP Supervisor Training (Comprehensive).. EAP Supervisor Training: Essentials Employee Newsletter - Editable.. 25 Ways the EAP Can Help EAP Refresher for Supervisors I EAP Refresher for Supervisors II EAP Refresher for Supervisors III
All Employee Training
25 Ways the EAP Can Help Alcohol and Drug Awareness Education.. Anger Management: Tips for Employees Avoid Alcohol Abuse and Binge.. Avoiding Workplace Harassment Training.. Balancing Work & Family Bullying in the Workplace Education.. Communication Tips for a Happier.. Danger of Using Bath Salts Developing Resilience: Utlimate.. Employee Training Products.. Español: Orientation of New Employees.. Español: Preventing Workplace Violence
Five "More" Essential Stress.. Five Essential Stress.. Giving Couples Counseling a.. Helping to Prevent Suicide Kit Heroin Education and Prevention.. How to Respond to a Disappointing.. Improving Your Assertiveness Skills Marijuana Just Don't Use it Orientation of New Employees.. Preventing Workplace Violence.. Resolving Coworker Conflicts.. Respect in the Workplace Training.. Supporting a Family or Friend in..
Teenagers Abusing Drugs: What Parents.. The Dangers of Using Methamphetamine Thinking About Your Drinking.. Tips for Parenting Teens Understanding & Conquering Codependency Understanding and Treating.. Valuing Diversity at Work What You Should Know about.. What You Should Know About.. What You Should Know About.. When You Experience a.. Your Role in Creating and..
All Supervisor Training
"Oh So Easy!" 14 Vital Skills for.. "Oh So Easy!": Performance Evaluation:.. ARMY Drug-Free Workplace Course Assertiveness for Supervisors:.. Certificate: 14 Vital Skills for.. De-escalation of Tension in Reducing.. EAP Refresher for Supervisors I EAP Refresher for Supervisors II
EAP Refresher for Supervisors III EAP Refresher Training for Supervisors.. EAP Supervisor Training (Comprehensive).. EAP Supervisor Training: Essentials Emotional Intelligence for.. How to Respond to a Disappointing.. Reasonable Suspicion Training DOT.. Signs and Symptoms of Troubled..
Stress Management Secrets for.. Supervisor's Role in Preventing.. The Manager's Role in Promoting a.. Drug and Alcohol Training Online for DOT.. Non DOT Supervisor Training for.. Ten Excuses Employees Give When.. DOT Drug Testing Regulations for.. HR and Manager Credit Courses
All Drug/Alcohol
Alcohol and Drug Awareness.. Avoid Alcohol Abuse and.. Danger of Using Bath Salts Heroin Education and Prevention.. Marijuana Just Don't Use it Reasonable Suspicion Training.. Teenagers Abusing Drugs: What.. The Dangers of Using Methamphetamine Thinking About Your Drinking..
What You Should Know about.. What You Should Know About.. What You Should Know About.. Drug and Alcohol Training Online.. Non DOT Supervisor Training for.. Ten Excuses Employees Give When.. DOT Drug Testing Regulations for.. Checklist/Documentation Worksheet.. FRA Post-Accident Training..
All Wellness Tip Sheets
All Health and Wellness Tip Sheets.. Drugs of Abuse Chart Health and.. E001 Workplace Wellness Program.. E002 Understanding Depression E003 Managing Your Anger E004 Dealing with Debt and.. E005 Giving Couples Counseling.. E006 When You Experience a.. E007 Tips for Parenting.. E008 Assertiveness Skills E009 Resolving Coworker.. E010 Adult Attention/Hyperactivity.. E011 Preventing Violence in.. E013 Coping with the Blues E014 Thinking About Psychotherapy E015 Codependency: Caring.. E016 What to Do about a Negative.. E017 Sticking to Your Recovery.. E018 Caught in the Web: Internet.. E019 Workplace Injuries: Stress.. E020 When There Is Talk of.. E021 Living Life as a Shift.. E022 If You're a Victim of.. E023 Facing and Stopping Compulsive.. E024 Manage Job Stress Right.. E025 Making the Holidays..
E026 Dealing with Workplace.. E027 When Organizational Change.. E028 Preventing and Stopping.. E029 Handle Your Boss and Avoid.. E030 Military Deployment Stress E031 Alcoholism Is a Family.. E032 Be a Star Performer at Work E033 Living with a Mentally.. E034 Could Group Therapy Be for You? E035 Facing a Bully at Work E036 Dealing with Customer Service.. E037 The Art of Detachment E038 Dealing with Difficult.. E039 Coworkers Facing Grief.. E040 Helping Someone Who Doesn't.. E041 Effective Workplace.. E042 How to Stay Energized at.. E043 Valuing Diversity at.. E044 "Functional Alcoholism".. E045 It's Not Too Late. Making.. E046 Aging Gracefully E047 The Art of Giving Feedback E048 Becoming an Askable Parent E049 Before You Quit Your Job E050 Respecting Generational.. E051 Compulsive Gambling is a..
E052 Effective Time Management for.. E053 Coming Back Home E054 - Coping with a Crisis E055 Coping with Divorce E056 When You've Been Disciplined.. E057 Managing Caregiver Stress! E058 Taking Initiative On the Job E059 Eldercare Across the Miles E060 Preventing Identity Theft E061 Boosting Employee Morale E062 Discover the Leader in You! E063 Letting Go of Your Control.. E064 Managing Stress by Eating.. E065 Addicted to Love? E066 Quitting Tobacco: This Time.. E067 Beating the Recession E068 Regaining the Ability to.. E069 Romance at Work E070 Embrace Team Building E071 Teens Using Drugs E072 The Trouble with EMAIL E073 Understanding Panic.. E074 Overcoming Workaholism E075 End of Summer: Back to.. E076 Win with Completed Staff.. More Wellness Tip Sheets..
All Espanol Products
Employee Newsletter in Spanish.. Español: Orientation of New Employees.. Español: Preventing Workplace.. Forever Employee Assistance Program..
All Discount Packages
All Health and Wellness.. Employee Training Products.. Group 1: Buy All Workplace Wellness.. Group 2: 15 Fact Sheets: $17 or Buy All.. Group 3: 15 Fact Sheets: $17 or Buy All.. Group 4: 15 Fact Sheets: $17 or Buy All..
Group 5: 15 Fact Sheets: $17 or Buy All.. Group 6: 15 Fact Sheets: $17 or Buy All.. Group 7: 15 Fact Sheets: $17 or Buy All.. Group 8: 15 Fact Sheets: $17 or Buy All.. Group #9 Reproducible-Editable..
Join Free Products List Wellness Tip Sheets (All) Create Your Own Web Course National EAP Blog Request a Full Preview Free Downloads Online Catalog GET FULL CATALOG Full PDF Catalog (wait 30 seconds) Condensed Catalog About Us Contact Us Subscriber Article Suggest Hotline HR and Manager Credit Courses

Site Information

Loading... Please wait... Loading... Please wait...
  • My Account

  • Connect with us

  • Download Our Catalog
Download $567.00 in Free EAP/HR Resources

E129 Dealing with Angry and Difficult Customers

Image 1
Click to enlarge
$17.00
SKU:
E129
Quantity:

Product Description

WHAT: Facing angry customers, using apologies and empathy to de-escalate tension; maintaining calm, when to take action; tough situations, self-awareness, getting help for the stress. WHERE TO USE: New employee orientation, individual counseling

Information

Customer Service

Connect with us

Create Your Own Web Course

Copyright © 2024 workexcel.com | All Rights Reserved.