Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page 28 Page 29 Page 30 Page 31 Page 32 Page 33 Page 34 Page 35 Page 36 Page 37 Page 38 Page 39 Page 40 Page 41 Page 42 Page 43 Page 44 Page 45 Page 46 Page 47 Page 48 Page 49 Page 50 Page 51 Page 52 Page 53 Page 54 Page 55 Page 56 Page 57 Page 58 Page 59 Page 60 Page 61 Page 62 Page 63 Page 64 Page 65 Page 66 Page 67 Page 68 Page 69 Page 70 Page 71 Page 72 Page 73 Page 74 Page 75 Page 76 Page 77 Page 78 Page 79 Page 80 Page 81 Page 82 Page 83 Page 84 Page 85 Page 86 Page 87 Page 88 Page 89 Page 90 Page 91 Page 92 Page 93 Page 94 Page 95 Page 96 Page 97 Page 98 Page 99 Page 100 Page 101 Page 102 Page 103 Page 104 Page 105 Page 106 Page 107 Page 108Increase Supervisor Referrals to the EAP by 20% Within 30 Days—Guaranteed FrontLine Supervisor EAP Newsletter FrontLine Supervisor educates, protects the organization, and drives EAP utlization UP! It's the missing piece that will make any EAP go from low visibility to HIGH visibility. FrontLine Supervisor helps supervisors: ✔ Respond better to tardiness and absenteeism problems ✔ Avoid “armchair diagnosis” ✔ Identify signs and symptoms of troubled employees ✔ Observe more keenly and document performance more effectively ✔ Avoid the pitfalls of manipulation in the EAP referral process ✔ Refer to the EAP earlier and avoid enabling ✔ Learn constructive confrontation skills ✔ Follow up after referral ✔ Debunking myths about addiction and other personal problems ✔ Conduct better corrective interviews ...And gain knowledge from hundreds of EAP and supervision, team, and coaching tips • For Supervisors and Team Leaders! Targets those who lead and manage! Educates supervisors and motivates them to refer employees to the EAP. Articles each month include practical information and tips on correctly using the EAP in supervision. • Ready to Photocopy! Produce as many copies as you need for use by your organization or your business customers. • Expertly Written! Inspired by extensive and ongoing EAP experience from the field. • Easy Reading! Designed for easy reading and acceptance. No-nonsense, problem/solution format! • Educate Supervisors and Help Them Stop Enabling All Year! Keeps supervisors thinking about the EAP and reminds them to confront and resolve performance problems with troubled employees. Your EAP stays visible and your training with supervisors continues all year! What FrontLine Supervisor Can Do for You: • Increase supervisor referrals with better trained supervisors • Provides years of knowledge to new EAP staff in supervisor/EAP dynamics • Helps your EAP market its services • Improves EAP relationship with supervisors • Increases your EAP's value with increased intervention capability • When resold as a service, can become a profit center for your EAP services ...Hundreds of other EAP and supervision, team, and coaching topics! Absolutely guaranteed to increase supervisor referrals and improve relationships with supervisors. 6 F R E E P R E V I E W “Thanks! I can’t tell you how much our client companies appreciate what you are writing. Always a big hit with managers we work with and very helpful for them! Keep up the good work.” David Worster, Director NH EAP Collaborative Concord, NH “Every month I tell my clients ...’this is a particularly good issue’ and every month it truly is! This is a great resource. Thank you so much.” Elizabeth Robinson, LMFT, CEAP, Manager, Employee Assistance Program Division of Occupational and Environmental Medicine University of Connecticut Health Center Farmington, CT Choose From These Convenient Formats. 12 issues (monthly) 130A FrontLine Supervisor PDF, e-mailed monthly..............$695/year. 130B FrontLine Supervisor MS Publisher (editable) ............$695/year. 130C FrontLine Supervisor (text only, in MS Word) ............$695/year. 130D FrontLine Supervisor MS Word/Graphics (editable) ....$695/year. 130E FrontLine Supervisor pre-printed PDF with EAP Name and phone number ..........................$795/year. Completely Editable and Reproducible Your logo can go here. Your Program Name Goes Here ALL PROGRAMS AND PRODUCTS COMPLETE WITH 100% MONEY-BACK GUARANTEE! 1-800-626-4327 | FAX 1-843-884-0442 VISIT www.WorkExcel.com