E008 Assertiveness Skills

First 100 Words
Assertiveness is the ability to state positively and constructively your rights or needs without violating the rights of others. When you use direct, open, and honest communication in the workplace and in relationships to meet your personal needs, you feel more confident, gain respect from others, and live a happier, fulfilled life.

Acting assertive helps maintain honesty in relationships, allows you to feel more in control of your world, and improves your ability to make decisions. This is as important in your everyday life as it effects communication in the workplace . . .

How to Use
Defines assertiveness and why it’s difficult. Benefits of being assertive. Assertiveness vs. aggression. Steps to being more assertive.

When to Use
EAP direct service, health fairs, waiting room literature.